This forum covers:

  • Why organisational change often stalls after audits and reviews

  • The hidden barriers to sustainable improvement

  • Follow-up, reinforcement, and accountability as drivers of success

  • Behaviour change versus process change

  • Moving from project-based initiatives to embedded culture

  • Practical strategies to close the execution gap

This forum is for

  • CEOs, Executive Leaders, Board Directors

  • Quality and Compliance Professionals, Clinical Governance Leaders, Continuous Improvement Teams

  • Residential and Home Care Managers, anyone responsible for delivering meaningful change in aged care

Meet your host

Manager, Client Success and Partnerships (Health and Care) Carmie Walker

Carmie Walker is an experienced partnerships leader with a long history working across aged care, disability, community health and hospital environments. She specialises in building strong, values‑aligned relationships that support quality, compliance and workforce capability. Carmie brings a calm, collaborative approach and a deep understanding of frontline service delivery, enabling her to bridge operational needs with strategic partnership opportunities.